Parent / Guardian Agreement

1. Who this Agreement covers

This Agreement applies when a parent, legal guardian or other legally authorised adult arranges, supervises or gives permission for a minor Student's use of RALMIX. It supplements the Terms of Use and Student Agreement. It does not give an unrelated adult authority over a child or determine a custody dispute.

You must have the legal capacity and authority required for each action. Being the payer, knowing an invitation URL or controlling an email address does not necessarily establish parental responsibility. Do not claim authority contrary to a court order or without the permission legally required from another responsible person.

2. Declaration and its limits

By making the applicable declaration through an available lawful process, you represent that you have authority to arrange the stated use for the identified child and that the information you provide is accurate. RALMIX may request proportionate confirmation where required. Do not provide false documents or ask the child to complete the adult's confirmation on your behalf.

A recorded relationship is a declaration unless actual verification has been performed and its scope explained. It is not “identity verified”, proof of custody or universal compliance with children's consent laws. This Agreement alone does not establish that an invitation was accepted, an email verified or legally sufficient parental consent obtained. If an adequate process is not available for a particular child or jurisdiction, contact support before the affected use.

3. Account arrangements and information

Use only the Account arrangements RALMIX actually makes available and applicable law permits. Keep adult contact information current and do not submit a false birth date or other person's identity to overcome a restriction. An adult's access must be limited to the authority they lawfully hold; this Agreement does not promise an implemented parental dashboard or unrestricted access to every private record.

Provide the minimum learning and contact information needed. Avoid sending custody papers, identity documents, medical records or a child's full address through ordinary chat. If evidence is needed, ask support for an appropriate method. Notify RALMIX promptly if your authority changes or a relevant safeguarding restriction arises.

4. Selecting and supervising Lessons

Review the Tutor's profile, suitability, subject, format, language, schedule and technical requirements. Discuss expectations with the child in an age-appropriate way. A published Tutor profile or approval badge does not guarantee a criminal background check, professional licence or child-safety clearance.

Provide supervision appropriate to the child's age, maturity and needs. Check that the child knows how to leave a Lesson and contact you. An adult may support the child from their device where appropriate; no separate third-participant guardian access is promised. Do not introduce another undisclosed participant into a private Lesson. Supervision does not transfer RALMIX's or the Tutor's legal duties to you.

5. Bookings, payment and cancellations

Any future paid order must be placed by a person authorised to contract and pay, after reviewing the supplier, duration, schedule, total amount/currency and terms. The child must not disclose your payment credentials or make unauthorised purchases. Card checkout and recurring subscriptions are not currently active under the published Payments information.

The Payment Terms and Refund Policy govern financial matters. This Agreement does not duplicate or shorten the cancellation or statutory withdrawal periods. A declaration of guardianship is not an unlimited guarantee of every act or debt attributed to a child, and cannot waive the child's non-waivable rights.

6. Communication and boundaries

Explain to the child that Tutor communication should remain educational and professional. Tutors must not seek secret personal contact, private relationships, unnecessary sensitive information or off-platform payment. Do not require the child to continue an interaction that feels unsafe to avoid losing a Lesson.

If an external educational resource is proposed, consider the data it requires and whether it is suitable for the child. Agreement to RALMIX Terms is not consent to all third-party tools. The Child Safety & Safeguarding Policy controls safety standards and reporting.

7. Camera, microphone and recordings

Prepare a suitable learning environment and minimise background personal information, bystanders and private documents visible in camera or screen share. Other participants may hear or see what is transmitted. Help the child use the available microphone/camera controls.

The current classroom does not provide routine lesson recording, transcription or hidden staff listening. This Agreement is not a recording release, publicity licence or permission to train AI on a child's Lesson. A future recording or publication requires the applicable separate purpose, permissions and safeguards. An adult's permission may not override the rights of another participant or every independent right of the child. Do not post recordings or screenshots of Tutors or other children without lawful authority.

8. Child privacy and rights

Read the Child Privacy Notice with the child where appropriate and the Privacy Policy yourself. RALMIX uses relevant Account, Lesson and communication information to provide and support the service, and live media is processed through the video provider. Cross-border participation and providers require applicable transfer safeguards; your declaration is not blanket international-transfer consent.

Request access, correction, deletion or withdrawal through support. RALMIX may need to establish your authority and consider the child's independent rights before disclosing information. A disagreement between adults does not justify giving either person unrestricted access. Necessary records may remain for a specific legal or safeguarding reason, as explained in the Privacy Policy.

9. Safety concerns and protective action

Report inappropriate behaviour, suspected grooming, sexualised requests, threats, misuse of images or attempts to move a child into secret communications through existing support or support@ralmix.top. Include the Account/Lesson reference, approximate time and a concise description. Avoid circulating exploitative material; seek instructions from the appropriate authorities where necessary.

RALMIX may limit access or contact while examining a credible concern, consistent with the Terms and Complaints, Investigations & Appeals. These measures do not by themselves establish guilt or verified guardianship. The Platform does not provide continuous human supervision or emergency response. In immediate danger, contact local emergency or child-protection services.

10. Withdrawal, changes and continuing obligations

Tell support if you withdraw a permission or no longer have authority. RALMIX must assess which activity can continue on a lawful basis and which must stop. Withdrawal does not retrospectively cancel a delivered service or erase evidence that must lawfully be retained, and must not lead to an unrelated penalty.

Material changes affecting children's processing or use require appropriate notice and renewed permission where necessary. General contractual changes do not silently expand an adult's authority or convert a declaration into verified status. Applicable mandatory child, consumer and privacy rights prevail over inconsistent wording.